How eFriend Works

Step 1Book an eFriend Call

Click on “Book First Call” to see all the available time and dates to pick from. Each call is 30 min and is available between midday and 8pm, Monday to Friday. Simply select the best time for you! Alternatively you can ring 02 8090 3230 or email to book your first call. 

Step 2: Let’s get to know you

In order to give you the best support possible, we need to know a little about you. You’ll be asked for your name, address, phone number and a little about why you came to eFriend if you feel like sharing, you don’t have to. Once completed you’re ready for your first call with your allocated eFriend Peer.

Step 3: Cuppa with eFriend 

The day before your appointment we’ll give you a quick call to answer any questions you might have. We’ll make sure you feel comfortable and supported. On the day of your call simply click on the link provided to join your video call, or alternatively, one of our eFriend Peers will call you at the allocated time.

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